We do not offer refunds or exchanges.
We encourage you to read the scent descriptions in detail prior to purchasing as scent perception can vary from person to person, and we cannot exchange or refund based on scent perception or preference. If you are unsure whether you will like a scent feel free to purchase a smaller sample size melt to test out the scent prior to purchasing a larger item.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.